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Your Privacy Rights

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This Privacy Statement establishes how we handle the information we learn about you when you visit lexus.com. Respecting your privacy is of utmost importance to us. Proper handling of your personal data is a critical aspect of the way we create, organize and implement our activities online.

To learn about how we handle the information we learn about you when you visit this Web site, we encourage you to read our entire Online Privacy Statement.

We will post changes to this online statement and update the effective date when this statement is updated.

  • We collect personally identifiable information you choose to provide which may include your name, mailing address, e-mail address and phone number.
  • We collect and store the name of your Internet service provider, the browser and type of machine you are using, the IP address and the Web site that referred you to us, and the pages you visit to help manage our Web site.
  • We use cookies and web beacons to manage our Web site and e-mail programs. We do not use these to collect or store personal information.
  • We may also collect certain demographic information from you in connection with surveys or from commercially available services.
 
  • We use personal information to provide you with services or information you request, such as new vehicle information alerts, promotions and mailed brochures.
  • We also use personal information when you request to participate in promotional activities such as sweepstakes, contests, games, special events, blogs and chats.
  • We share personal information with our business partners to assist us in fulfilling your requests. These companies cannot use your personal information for any other purpose than the reason you provided it to Lexus.
  • We also share personal information with companies affiliated to Lexus and our authorized dealers and dealer advertising associations.
  • We do not share personal information with any other marketers for their own use unless you have requested that we do so.
  • You have the right to have a copy of the personal information you provide.
  • You have the right to correct or update your personal information.
  • You may instruct Lexus to remove you from our programs you have subscribed to by using the unsubscribe link provided in our e-mail programs.

Lexus is committed to working with consumers to obtain a fair resolution of any complaint or concern about privacy.

To contact us with a question, call us at 1-888-717-9248 or mail your inquiry to:
Lexus
P.O. Box 2991 - Mail Drop L201
Torrance, CA 90509-2991

 

During 2008, Lexus shared personal information about our customers with specific third parties where the information was used for the recipient's own marketing.